Know Your Account Details

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Take advantage of self-service tools that empower you to know about your prepaid or postpaid account details through your handset.

Why Self Service?

  • Information at finger tips.
  • Saves Time.
  • Hassle-free.

Modes Available For Self Service

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  • USSD
  • My Vodafone
  • KIOSK
  • SMS

USSD

Dial *111# from your prepaid and postpaid number and know about your account details.

Prepaid: When you dial *111# and press call button you will get a list of 10 options which
you can check just by selecting them. Details that can be checked are:

  • My Delight
  • My Balance
  • Last 3 Activities
  • Tarrif Plan Details
  • VAS and Services
  • Data Plan
  • Bonus Card
  • Best Offer
  • Low Balance Services
  • Account Update

Postpaid: When you dial *111# and press call button you will get a list of 8 options which you can check just by selecting them. Details that can be checked are:

  • Bill Details
  • Talk Plan
  • VAS and Services
  • My Delight
  • Internet Paln Details
  • My Vodafone
  • International Roaming
  • Account Update

My Vodafone

Check your postpaid account and do a lot more by registering with My Vodafone. To register, click here.


Services Available:

  • Pay your bills online
  • View your bills for 13 months
  • Activate & Deactivate Services
  • Talk Plan change

SMS

Keywords with features:

  • SMS START to 321 for activation of VAS services.
  • SMS STOP to 321 for deactivation of VAS services.

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