1. What is the difference between TRIBAND and a QUADBAND phone and how does it benefit me?
Tri Band Phones
b. With a Tri band phone, you can make and receive calls on GSM 900, GSM 1800 and GSM 1900 (1900 MHz frequency band) networks. A Tri Band phone is required if you are traveling to North and South America and the Caribbean Islands.
Quad Band Phones
c. With a Quad Band phone, you can make and receive calls on GSM 900, GSM 1800, GSM 1900 and GSM 850 networks. A Quad Band phone is useful if you are traveling to North and South America and the Caribbean Islands where GSM networks work in the 850 and 1900 MHz frequency band.
d. You will need a 3G phone to roam on 3G networks – especially in countries like Japan & Korea which do not have any alternative GSM network.
2. Will I be able to access GPRS service whilst roaming internationally?
A. Yes, wherever we have a GPRS tie-up you would be able to browse the internet & access your emails. For knowing the details of our GPRS tie-ups please click here.
3. How can I avoid unnecessary calls whilst roaming?
A. You can avoid unnecessary calls by setting a roaming caller tune on your account. Keyword for activation of the roaming CT is CT Roaming to 56789
4. What if I want to avoid using data charges while roaming abroad?
A. Turn Data Roaming "OFF": - Turning "OFF" data roaming blocks email, browsing, and downloads, but it will not block text or picture/video messages/video calling.
To turn data roaming "ON/OFF" Go to <Settings>General/Mobile Network>Network>Data Roaming
5. What If I want to receive Email but block other data usage from my phone?
A. Turn off auto mails to OFF. Check email and sync contacts and calendars manually instead of having the data pushed to your handset automatically. This way you can control the flow of data coming to your handset.
To turn off the Auto-Check functionality tap on
Options>Settings>Email Settings>mails to handset>OFF
This functionality ensures mail flow to your Inbox but not on your handset.
6. How can I track my data usage whilst roaming internationally?
A. Reset the usage tracker to zero– When you reach overseas, smart phone users access the usage tracker in the general settings menu and select reset statistics. This will enable you to track your estimated data usage while abroad.
7. Is there any roaming loyalty program run by Vodafone?
A. Yes, there is a loyalty program for our roaming customers called as "Roam And Redeem" (click here for the details)