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 Vodafone Offices​


Circle head office

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

6th Floor, Varun Towers II, Begumpet, Hyderabad 500016, Telangana ,India.

Phone: +91 98850 98850

Vodafone India headquarters

Vodafone India Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai - 400 013

+91 22 71715000 +91 22 24963645

Call 24 X 7

For any queries on our products or services, call Vodafone Care on +91 9885098850 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone or email us at

Write to us

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

6th Floor, Varun Towers II, Begumpet, Hyderabad 500016, Telangana ,India.

Phone: +91 98850 98850
Fax:+91- 40 27764700

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Complaints and Requests

We take a note of every request and complaint that you convey to us. Get to know the status here.

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Branch & zonal offices

Visit us at any of our Branch or Zonal Offices closest to you.

Hyderabad: Vodafone Mobile Services Limited (CIN-U64202DL1992PLC088087),6th Floor, Varun Towers II,Begumpet,Hyderabad - 500 016
Tirupathi: Vodafone Mobile Services Limited,700/1A1, Block No: 8,Tirumala Bypass Road,Near Municipal Park,Tirupathi-517502 Phone: 0877-2235540 / 0877-2235541Fax: 0877-2234495
Vijayawada: Vodafone Mobile services Limited, 5th Floor, 59A-20-30A, Sri Siva Complex, Teachers Colony, Guru Nanak Colony Road, Vijayawada - 520008
Vishakhapatnam: Rednam Alcazer,1st Floor,Jail Road Junction,Visakhapatnam-530002, Phone-08912760993,Fax-08912760995
Warangal: Vodafone Mobile Services Limited,2nd Floor, Sri Sai Complex,Mulugu x Roads, Warangal-506007 Phone: +919885812222 Fax: 0870 2500751

Nodal officer

You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care)

anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name:Ratheesh Kumar
Address:Vodafone Mobile Services Limited, (CIN U64202DL1992PLC088087), 6th Floor, Varun Towers II, Begumpet, Hyderabad 500016, Telangana ,India.
Fax:040 27764700

Appellate authority

If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vodafone Care)

Name:Anamika Pania
Designation:Head- Customer Service
Address:Vodafone Mobile Services Limited, (CIN U64202DL1992PLC088087) 6th Floor, Varun Towers II, Begumpet, Hyderabad 500016, Telangana ,India. Phone: +91 98850 98850
Phone:+91 98850 98850
Fax:+91 40 27764700

While appealing to the Appellate Authority, remember:

  • You must file the appeal within 90 Days of the expiry of the complaint/request resolution time limit specified by Vodafone care.
  • Your appeal must be submitted through the duly completed Appeal Form (in duplicate). To download the form click here or visit the nearest Vodafone Store
  • To view this form correctly, you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here
  • You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
  • The docket number of your appeal will be communicated to you. The appeal will be decided within 39 working days from the date of filing your complaint.

Please note that the resolution time along with your appeal docket number will also be sent to you on SMS.

Appeals for quarter ending : Jan'16 to Mar'16

Number of appeals received:5
Number of appeals disposed of:5
Number of appeals pending:0

Consumer Education workshop

CAG workshop scheduled on 17th March '17

Hotel Swetha
Beside Bus Stand,
Karimnagar, PIN: 505001

Quality of Service report

Network Service Quality Performance for the Quarter Ending June 2016.

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We’d like you to have a good experience each and every time you do business with us. If you’ve faced any inconvenience or are displeased with any of our services, whatever the reason is, you can get in touch with us and we’ll try to resolve it as soon as possible.

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