Your current identified location
Your current identified location

 Vodafone Customer Care Number​

Circle head office

Customer Service & Support Contact Details

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

3rdFlr,A Block,MarutiInfotech Ctr,Koramangala Intermediate RingRd,AmarJyoti Layout,Bangalore-560071.

Vodafone India headquarters

Vodafone India Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai - 400 013

+91 22 71715000 +91 22 24963645

24 X 7 Vodafone Help Line Number

For any queries on our products or services, call Vodafone Care on +91 9886098860 (chargeable as per tariff of calling number) from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone or email us at

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Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

3rdFlr,A Block,MarutiInfotech Ctr,Koramangala Intermediate RingRd,AmarJyoti Layout,Bangalore-560071.

Fax:080 71711010

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Complaints and Requests

We take a note of every request and complaint that you convey to us. Get to know the status here.

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Vodafone Regional Branch & zonal offices

Visit us at any of our Branch or Zonal Offices closest to you.

Davangere: Vodafone Mobile Services Limited,No 266, 1st Floor, Bharat Scouts & Guides Towers,Janatha Bazaar Road P.J. Extn.,Davangere - 577 002 Phone: (08192) 259933
Gulbarga: Vodafone Mobile Services Limited,Khuba Plots,Khuba Complex Main Road,Gulbarga – 585102 Phone: (08472) 645999
Hubli: Vodafone Mobile Services Limited,No.44, Upper Ground Floor,Laxmibalakrishna Square,Station Road,Hubli - 580 020 Phone: (0836) 2369853
Mangalore: Vodafone Mobile Services Limited,Punja building, No.4-1-145/6, 2nd floor,M.G.Raod, Lalbagh,Mangalore-575003,Phone: 0242453334
Mysore: Vodafone Mobile Services Limited,2950, II Floor, Aishwarya Arcade,9th Cross, Kalidasa Road, V.V. Mohalla,Mysore -570002 Phone: (0821) 4287280
Tumkur: Vodafone Mobile Services Limited,Khata 435A/2534A,BH Road,Bata Vadi,Tumkur-572103

Nodal officer

You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care)

anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name:Yogesh Gokhale M
Address:Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087). 3rdFlr,A Block,MarutiInfotech Ctr,Koramangala Intermediate RingRd,AmarJyoti Layout,Bangalore-560071.

Phone:080 7171 1111

Appellate authority

If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vodafone Care)

Name:Rajeshwari Hiremath
Designation:Head- Customer Service
Address:Vodafone Mobile Services Limited (CIN No: U64202DL1992PLC088087) 3rdFlr,A Block,MarutiInfotech Ctr,Koramangala Intermediate RingRd,AmarJyoti Layout,Bangalore-560071.
Fax:080 7171 1010

While appealing to the Appellate Authority, remember:

  • You must file the appeal within 90 Days of the expiry of the complaint/request resolution time limit specified by Vodafone care.
  • Your appeal must be submitted through the duly completed Appeal Form (in duplicate). To download the form click here or visit the nearest Vodafone Store
  • To view this form correctly, you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here
  • You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
  • The docket number of your appeal will be communicated to you. The appeal will be decided within 39 working days from the date of filing your complaint.

Please note that the resolution time along with your appeal docket number will also be sent to you on SMS.

Appeals for quarter ending : Jul'17 to Sep'17

Number of appeals received:16
Number of appeals disposed of:16
Number of appeals pending:0

Consumer Education workshop

Date - 9-MAR-2018
Timings - 5pm onwards

Venue Details( Hotel/City):
Jyothi International Hotel , # 2, Bangalore – Mysore Highway ,beside Sports club,
near Surabhi kalyana mantapa, Kiragandur Gate, Mandya, Karnataka 571401

Local Contact Number(Circle Nodal):
Mr .Vighneshwar C , Zonal Team
M +919886018143

Mr .Nikhil M K
Regulatory & Corporate Affairs Head
Vodafone Mobile Services Limited

Quality of Service report

Network Service Quality Performance for the Quarter Ending June 2016.

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We’d like you to have a good experience each and every time you do business with us. If you’ve faced any inconvenience or are displeased with any of our services, whatever the reason is, you can get in touch with us and we’ll try to resolve it as soon as possible.

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