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 FAQs

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Prepaid Recharge & Balance Back

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How do I check my Account balance? Back

You can just dial *111# and select Option 2 to know your Account Balance. You can also download
My Vodafone app and check your balance from the App.

Balance can be checked via *141#

How do I recharge a Prepaid number? (Multiple options) Back

Use any of the following to recharge your Prepaid account.

How to know my recent deductions? Back

You can know your recent deduction using the following options.

  • Just dial *111*3# and get info on Last 3 Calls/SMS, Last 3 Charges, Last 3 Recharges.
  • My Vodafone app.
How to know my call charges? Back

Dial USSD *111# and select option 4 for Tariff. Plan Details and then option 1 for My Plan Rates.

How can I activate a Bonus card or Data pack with my available Balance? Back

You can just dial *111# and select the relevant option to activate a data pack or any other bonus card from your available balance. Charges for the pack will reduced from your prepaid account balance.

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