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    Verify your number with Aadhaar

    Verify your number with Aadhaar​​

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    Call 14546 (toll-free) from anywhere and get your number verified with Aadhaar.

    Re-verify your number with IVR

    Here’s how you can re-verify your Vodafone number with Aadhaar on IVR. You will need

    1. To be a citizen of India with a mobile number registered with Aadhaar.
    2. The number you want to re-verify
    3. The Aadhaar number you want to use for the process​​
    4. The Aadhaar-registered mobile number for an OTP
    5. Declare any other mobile numbers on your name (Vodafone or others) to the Government of India
    • Step 1

       

      Call
      14546

    • Step 2

       

      Enter Aadhaar number
      and get OTP

    • Step 3

       

      Declare all mobile connections

    • Step 4

       

      Await confirmation
      SMS

    Alternately, you can get your Vodafone mobile number re-verified by walking to any nearest Vodafone entity (Vodafone Store, Mini Store or a retailer) using biometric authentication. Click ​​here to get the steps.

    Why should I do this? What is this government mandate?

    After a recent Supreme Court order vide no. 607/2016 dated 6th Feb 2017, the Department of Telecom (DoT) has issued instructions to all mobile service providers to update the customer’s Aadhaar number to his/her mobile number through a biometric process. This is only true for all prepaid and postpaid customers who have not activated their number through the new biometric based e-KYC process. This means that, if you activated your Vodafone number by submitting forms and paper documents earlier, you will now need to update your Aadhaar number against your mobile number.
    Read the detailed notification from Govt of India here

    Aadhaar linking FAQs

    1. I do not have an Aadhaar Card. What should I do?

      Please get an Aadhaar Card made from an authorized centre and then visit the nearest Vodafone store or outlet to complete the verification process.
    2. What do I do if I have more than one Vodafone mobile connection?

      All your respective mobile connections needs to be verified. You can update your Aadhaar number to all your mobile numbers during one visit but you will need to provide your biometric for each number. The verification code also will be sent individually to each mobile connection, so make sure you carry them all when you visit our outlets for the verification process.
    3. I have a Vodafone connection for my data card/dongle/MiFi device. Do I need to update my Aadhaar card to this mobile number as well?

      Yes, you do. You will receive the verification code on the alternate number you had provided. So make sure you carry it with you.
    4. I have already updated my mobile number with Aadhaar, Why am I required to update my mobile number with Aadhaar again through Vodafone?

      As per government’s mandatory requirement, all telecom-operator-issued mobile connections need to be verified to be legitimate, by linking them to the customer’s Aadhaar number and verifying it through the customer’s biometric details.
    5. My Aadhaar card was issued in one city/circle but my Vodafone mobile number was issued in another. What do I do?

      You can get it verified even if your Aadhaar is not of the same circle as the subscribed mobile number. Carry your Aadhaar card and provide your biometric details.
    6. What is the last date to get my number re-verified?

      We are awaiting official confirmation about the recent Supreme court order and the media reports around the same and hence would recommend you to complete the verification at the earliest
    7. I have a corporate connection. What should I do?

      Guidelines awaited from DoT in this regard.
    8. I have been a Vodafone customer for many years. Vodafone already has all my subscriber information. Why do I need to get this done?

      As per government’s mandatory requirement, all telecom operator issued mobile connections need to be verified to be legitimate, by linking the same to the customers Aadhaar number and verifying it through the customers biometric details.

    Aadhaar linking with IVR FAQs

    1. I do not have an Aadhaar Card. What should I do?

      Please get an Aadhaar Card made from an authorized centre and then visit the nearest Vodafone store or outlet to complete the verification process.
    Close
    • Step 1

      Visit your nearest
      Vodafone store

      With your active SIM and Aadhaar number

    • Step 2

      Get a code

      You will receive a verification code on your mobile. Share this code with your store executive

    • Step 3

      Fingerprint
      scanning

      Complete biometric validation on our e-KYC device by scanning your fingerprint

    • Step 4

      Aadhaar linking

      Your verification will be completed within 24 hours. You will receive an SMS for confirmation. Reply “NO” If you don’t want to verify your number

    Locate Vodafone store
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