Vodafone CRM is a flexible cloud-based solution that helps you keep your customers happy, increase retention and win new business. Your sales team can monitor and follow up on customer data easily from any location and at any time on a simple and accessible system.
A complete 360-degree view of your customers
Get a complete view of all your clients and record every interaction in one place. Access and capture client information anywhere and never to miss a business opportunity.
Drive More Sales, Better ROI
Capture leads and share these with your sales team whenever you want. Identify your best prospects easily and evaluate marketing ROI to better focus your efforts.
Retain more customers, build better relationships
Build customer loyalty, give customers the option to track their activities and find out more about CRM with our knowledge base
Stay in touch with your customers – Anytime, anywhere and from any device
Vodafone CRM is available on any mobile device and provides a clear and simple understanding of your customer’s journey.
The Vodafone Edge:
- Your one-stop for all your business essentials
- The best-in-class apps, tailor-made to your business
- Easy payment options with an intuitive billing process
- Dedicated support team
Contact and Account Management Get a unified view of each customer, record every interaction, access customer data anywhere, share calendars and manage appointments.
Sales and Business Development Increase the potential of each sale, prepare quotes on the go, track sales and report performance, score and route leads among the team.
Marketing and Lead Generation Capture leads from anywhere, identify the most engaged prospects, and evaluate the ROI of your campaigns
Customer Support, Retention and Success Keep everyone updated about your customers, let customers track their own issues, and give customers access to a knowledge base.
Standard Edition Get the most essential elements of Contacts, Sales, Marketing and Reporting in one integrated plan.
Premium Edition Get the full-feature CRM plan to take your customer relationship to the next level.
To know more about Vodafone CRM,