Browse support by topic

  • Postpaid FAQs

    Postpaid

    Everything you need to know about your Vodafone bills and payment - related queries.

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  • Prepaid FAQs

    Prepaid

    We’ve got you covered with answers to all your questions about Vodafone Prepaid.

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  • Phones FAQs

    Phones

    Got a question about phones? No problem, we’re here to help.

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  • Downloads and More FAQs

    Downloads and More

    Get information on download methods, charges and compatibility issues here.

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  • Online Anywhere FAQs

    Online anywhere

    Find the answers to your questions about Vodafone Mobile Connect and accessing the Internet.

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  • Downloads and More FAQs

    3G

    Find answers to all your queries related to 3G.

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More ways of finding support

  • Locate a Store

    Locate a store

    Come meet us, we'll help you out with everything you need.

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  • Vodafone Office

    Vodafone Offices

    Visit us at any of our Branch or Zonal Offices closest to you.

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Prepaid Customers:
  • Services to your mobile number would be discontinued if there is no usage i.e., no Voice Calls (incoming or outgoing), SMS & Data for any continuous period of 60 days. No refund would be given for any unused talk time balance and validity of the card. Number will be unusable post disconnection.
  • Customer with lifetime validity needs to do mandatorily recharge with Rs.200 cumulative in 180 days to avoid disconnection.
Postpaid Customers:
  • Services to your mobile number would be discontinued if there is no usage i.e., no Voice Calls (incoming or outgoing), SMS & Data for 1st 2 bill cycles post activation date.