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Prepaid Customers:
  • Services to your mobile number would be discontinued if there is no usage i.e., no Voice Calls (incoming or outgoing), SMS & Data for any continuous period of 60 days. No refund would be given for any unused talk time balance and validity of the card. Number will be unusable post disconnection.
  • Customer with lifetime validity needs to do mandatorily recharge with Rs.200 cumulative in 180 days to avoid disconnection.
Postpaid Customers:
  • Services to your mobile number would be discontinued if there is no usage i.e., no Voice Calls (incoming or outgoing), SMS & Data for 1st 2 bill cycles post activation date.