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    Your current identified location

     Vodafone Offices


    Circle head office

    Vodafone South Limited

    (CIN No: U74899DL1995PLC074451)

    Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028

    Vodafone India headquarters

    Vodafone India Limited
    Peninsula Corporate Park
    Ganpatrao Kadam Marg
    Lower Parel, Mumbai - 400 013

    +91 22 71715000+91 22 24963645

    Call 24 X 7

    For any queries on our products or services, call Vodafone Care on +91 9884098840 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone or email us at

    Write to us

    Vodafone South Limited

    (CIN No: U74899DL1995PLC074451)

    Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028

    Fax: +91- 98840 12345

    Vodafone on twitter

    Have queries regarding our services? Get in touch with us on twitter.

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    Complaints and Requests

    We take a note of every request and complaint that you convey to us. Get to know the status here.

    Click here

    Nodal officer

    You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care)

    anytime from Monday to Friday, between 9:30 am and 6:00 pm.

    Name: Mr. Madhan S
    Address: Vodafone South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028, India
    Phone: +91 98840 98844
    Fax: +91 98430 12345

    Appellate authority

    If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vodafone Care)

    Name: Ms. Shefali Singh Moza
    Designation: GM - Customer Service
    Address: Vodafone South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028, India
    Phone: +91 99620 99625
    Fax: +91 98430 12345

    While appealing to the Appellate Authority, remember:

    • You must file the appeal within 90 Days of the expiry of the complaint/request resolution time limit specified by Vodafone care.
    • Your appeal must be submitted through the duly completed Appeal Form (in duplicate). To download the form click here or visit the nearest Vodafone Store
    • To view this form correctly, you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here
    • You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
    • The docket number of your appeal will be communicated to you. The appeal will be decided within 39 working days from the date of filing your complaint.

    Please note that the resolution time along with your appeal docket number will also be sent to you on SMS.

    Appeals for quarter ending : Apr'15 - Jun'15

    Number of appeals received: 2
    Number of appeals disposed of: 2
    Number of appeals pending: 0

    Consumer Education workshop

    Customer Education Workshops held/to be held in 2015 at Tanjore on 18th Aug 2015.Venue of the Customer Education Workshop to be held at Tanjore on 18th Aug 2015 :Lakshmi Hotel 44 P , 45P VOC Nagar Trichy Road Thanjavur 613007 Timing 6 to 8 pm.

    Quality of Service report

    Network Service Quality Performance for the Quarter Ending March 2015.

    Find out how

    Telecom Consumer’s Charter for Handling Customer Complaints

    We’d like you to have a good experience each and every time you do business with us. If you’ve faced any inconvenience or are displeased with any of our services, whatever the reason is, you can get in touch with us and we’ll try to resolve it as soon as possible.

    Find out how
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    • Network coverage

      Check network coverage

      Find out if our nation wide network covers your locality



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