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 Vodafone Offices


Circle head office

Vodafone South Limited

(CIN No: U74899DL1995PLC074451)

Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028

Vodafone India headquarters

Vodafone India Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai - 400 013

+91 22 71715000+91 22 24963645

Call 24 X 7

For any queries on our products or services, call Vodafone Care on +91 9884098840 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone or email us at

Write to us

Vodafone South Limited

(CIN No: U74899DL1995PLC074451)

Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028

Fax: +91- 98840 12345

Vodafone on twitter

Have queries regarding our services? Get in touch with us on twitter.

Find out how

Complaints and Requests

We take a note of every request and complaint that you convey to us. Get to know the status here.

Click here

Nodal officer

You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care)

anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name: Mr. Madhan S
Address: Vodafone South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028, India
Phone: +91 98840 98844
Fax: +91 98430 12345

Appellate authority

If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vodafone Care)

Name: Ms. Shefali Singh Moza
Designation: GM - Customer Service
Address: Vodafone South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028, India
Phone: +91 99620 99625
Fax: +91 98430 12345

While appealing to the Appellate Authority, remember:

  • You must file the appeal within 90 Days of the expiry of the complaint/request resolution time limit specified by Vodafone care.
  • Your appeal must be submitted through the duly completed Appeal Form (in duplicate). To download the form click here or visit the nearest Vodafone Store
  • To view this form correctly, you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here
  • You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
  • The docket number of your appeal will be communicated to you. The appeal will be decided within 39 working days from the date of filing your complaint.

Please note that the resolution time along with your appeal docket number will also be sent to you on SMS.

Appeals for quarter ending : Apr'15 - Jun'15

Number of appeals received: 2
Number of appeals disposed of: 2
Number of appeals pending: 0

Consumer Education workshop

Customer Education Workshops held/to be held in 2015 at Tanjore on 18th Aug 2015.Venue of the Customer Education Workshop to be held at Tanjore on 18th Aug 2015 :Lakshmi Hotel 44 P , 45P VOC Nagar Trichy Road Thanjavur 613007 Timing 6 to 8 pm.

Quality of Service report

Network Service Quality Performance for the Quarter Ending March 2015.

Find out how

Telecom Consumer’s Charter for Handling Customer Complaints

We’d like you to have a good experience each and every time you do business with us. If you’ve faced any inconvenience or are displeased with any of our services, whatever the reason is, you can get in touch with us and we’ll try to resolve it as soon as possible.

Find out how
  • Visit stores

    Locate a store

    Find a Vodafone store near you

  • Download My Vodafone App

    Download My Vodafone App

    Want to manage your account & monitor usage on the go?

  • Network coverage

    Check network coverage

    Find out if our nation wide network covers your locality



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