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 Ensuring that customers know exactly where their shipments are

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Shipment Tracking 

Enabling online tracking and monitoring of shipments for one of the global leaders in logistics.

  • Business Need
    overview   

    With an international network spanning over 220 countries and territories and over 285,000 dedicated employees servicing 120,000 destinations across the world, this customer was in the business of delivering efficiently and on time. However, keeping a real-time track on shipments was proving to be quite a challenge.

    When shipments are moved in mammoth numbers, data collation and distribution is nothing short of a logistical challenge. The company needed an effective solution to provide quick, accurate and real-time information of shipments to its customers globally.  

     
  • The Solution
    overview2          

    Vodafone engineered a state-of-the-art, robust and secure wireless solution over a GPRS connection, for the client. This was integrated with Fujitsu scanners, powered by a Vodafone SIM, to capture data and deliver it back to the company servers in real-time. This enabled the company to provide proactive delivery notifications to customers via various channels like e-mail, SMS, fax and phone.      

    Encouraged by the overwhelming results, the company had initiated plans to streamline and further enhance operational efficiency by increasing the number of devices deployed on the Vodafone network across the nation.        

           
             
  • Key Customer Benefits
    overview3        
    • An exclusive APN meant the enterprise scanners were able to transmit the data at lightning speed back to the central servers
    • In-built security standards complying with international GSM security norms gave uncompromising security
    • Whether it’s monitoring a personal package or part of a supply chain, Vodafone delivered the goods
         
           
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